Customer Satisfaction Survey

Overall staff friendliness & helpfulness
Very satisfied
Somewhat dissatisfied
Somewhat satisfied
Very dissatisfied
Neither satisfied nor dissatisfied
Overall condition/ appearance of hotel
Very satisfied
Somewhat dissatisfied
Somewhat satisfied
Very dissatisfied
Neither satisfied nor dissatisfied
How well were your expectation exceeded?
Very satisfied
Somewhat dissatisfied
Somewhat satisfied
Very dissatisfied
Neither satisfied nor dissatisfied
Please let us know ways in which we can improve our services
Do you think that the hotel provides value for money?
How do you find the shared spaces within our hotel? (Restaurant, reception, swimming pool, etc.).
Bravo!

The Mercy rated "excellent" by 64 travellers